Who we are
We are an online retail shop that sells customized products. We use screening printing, laser engraving, and 3D printing to make personalized items for our customers. We do this ourselves. We also sell other items from time to time.
https://fullerbeers.com.
What personal data we collect and why we collect it
At Fuller Beers, we prioritize protecting our customers’ personal information. This policy outlines the specific types of data we collect and the reasons behind their collection.
1. Data Collected:
Name: We collect your name to personalize your shopping experience and address you correctly in any communication.
Address: Your address is collected to process and deliver your orders accurately and efficiently.
Email: We require your email address to send order confirmations and shipping updates and respond to any inquiries or concerns you may have.
2. Purpose of Collection:
Personalization: Your name allows us to address you in a more personalized way, enhancing your shopping experience.
Order Processing: Collecting your address is crucial for processing orders correctly and ensuring timely delivery to the specified location.
Communication: We use your email address to send essential updates regarding your orders and respond to any queries or concerns you may have raised. We also send emails to notify you when items are back in stock, when our shop is running sales, and provide coupons.
3. Security Measures:
Utilization of WooCommerce: All sensitive data, such as credit card information, is securely managed by WooCommerce, a trusted e-commerce platform renowned for its robust security features.
Encryption: Any personal data collected is encrypted to prevent unauthorized access, ensuring the confidentiality and integrity of your information.
4. Consent:
By providing your personal information during the checkout process, you consent to collecting and processing your data as outlined in this policy.
5. Data Protection:
We are committed to safeguarding your data and adhere to industry best practices to prevent unauthorized access, disclosure, alteration, or destruction of your information.
6. Third-Party Disclosure:
We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except as required by law or in compliance with a legal obligation.
7. Your Rights:
You have the right to access, update, or delete your personal information held by us. If you wish to exercise any of these rights or have any data concerns, please email us at customer@fullerbeers.com.
8. Policy Updates:
We reserve the right to update this policy occasionally to reflect changes in our practices or legal requirements. Any significant revisions will be communicated to you via email or through prominent notices on our website.
By continuing to use our services, you acknowledge that you have read and understood our “What Personal Data We Collect and Why We Collect It” policy and agree to its terms and conditions. If you have any questions or require further clarification, please do not hesitate to contact us.
Comments
At FullerBeers.com, we value the feedback and opinions of our customers. This policy outlines the guidelines and expectations for leaving comments and reviews on our website.
1. Authenticity and Transparency:
We encourage authentic and honest feedback from customers who have genuinely used our products or services.
Reviews and comments should accurately reflect the customer’s experience with the product or service purchased from FullerBeers.com.
2. Respectful Conduct:
Comments and reviews should be constructive, respectful, and free from offensive language, discriminatory remarks, or personal attacks.
We do not tolerate harassment or bullying towards customers, staff, or others.
3. Relevant Content:
Comments and reviews should focus on the product or service purchased and the customer’s experience.
Any unrelated content, including promotional material, spam, or irrelevant commentary, will be removed.
4. Moderation and Approval:
All comments and reviews submitted to fullerbeers.com are subject to moderation and approval by our team.
We reserve the right to approve, edit, or remove comments and reviews that violate our policies or do not meet our standards of quality and relevance.
5. Ownership and Rights:
By submitting a comment or review on fullerbeers.com, you grant us the non-exclusive right to use, reproduce, and publish the content for promotional and marketing purposes.
However, you retain ownership of your comments and reviews, and we will not use them in any way that violates your privacy or rights.
6. Verification of Reviews:
To maintain the integrity of our reviews, we may implement measures to verify the authenticity of submitted reviews, including but not limited to verifying purchase history.
7. Response and Engagement:
We strive to respond to customer feedback promptly and address any concerns or issues raised in reviews and comments.
Our team may engage with customers through comments to provide assistance, clarification, or gratitude for their feedback.
8. Dispute Resolution:
In the event of a dispute regarding a review or comment, fullerbeers.com reserves the right to investigate the matter and take appropriate action, including but not limited to removing or editing the disputed content.
9. Compliance with Terms of Use:
By leaving comments and reviews on fullerbeers.com, users agree to abide by our Terms of Use and accept the guidelines outlined in this policy.
10. Policy Updates:
Fullerbeers.com reserves the right to update this policy as necessary to reflect changes in our practices or to comply with legal requirements. Users will be notified of any significant revisions.
We appreciate your cooperation in adhering to our policy on leaving comments and reviews on fullerbeers.com. Your feedback helps us improve our products and services for the benefit of all our customers.
Please get in touch with us through email at customer@fullerbeers.com if you have any questions or concerns regarding this policy.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Customers who upload images to the website should avoid uploading images with embedded location data (EXIF GPS) included. Others can use this from images on our website to download and extract any location data from the uploaded images.
Cookies
If you leave a comment on our site, you must have an account on our website. This will save your name, email address, and website in cookies. These are for your convenience, so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will set up several cookies to save your login information and screen display choices. Login cookies last two days, and screen options cookies last a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email. We do not share any data with 3rd parties. We only share the data that we need to share to complete our orders and conduct normal business operations.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can automatically recognize and approve any follow-up comments instead of holding them in a moderation queue.
For users who register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information anytime. You will not be able to edit/change your username. Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we must keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments will be checked through an automated spam detection service. All needed data will be sent to our business partners to help us collect money for your purchases. Also, your data is not forwarded to any other 3rd parties.